All Systems Operational

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Welcome to the heyPatient Service Status page.

For incident and service requests please use our service portal: https://heypatient.atlassian.net/servicedesk/customer/portals

heyPatient online services (PROD) Operational
90 days ago
99.99 % uptime
Today
Web Anmeldung Operational
90 days ago
100.0 % uptime
Today
Terminal Operational
90 days ago
100.0 % uptime
Today
eMail/SMS Service Operational
90 days ago
100.0 % uptime
Today
App (iOS) Operational
90 days ago
99.99 % uptime
Today
App (Android) Operational
90 days ago
99.99 % uptime
Today
FHIR - heyPatient API Operational
90 days ago
100.0 % uptime
Today
heyPortal - Management Portal Operational
90 days ago
100.0 % uptime
Today
SwissID Login Operational
90 days ago
99.98 % uptime
Today
Aufrufsystem (heyQueue) Operational
90 days ago
100.0 % uptime
Today
heyPatient online services (Staging) Operational
90 days ago
99.99 % uptime
Today
heyPatient online services (TEST) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 18, 2026

No incidents reported today.

Apr 17, 2026
Resolved - This incident has been resolved.
Apr 17, 11:56 CEST
Identified - SwissID Login (Prod) is down. - https://uptime.swissid.ch/
Apr 17, 11:37 CEST
Investigating - SwissID Login (Prod) is down. - https://uptime.swissid.ch/
Apr 17, 11:37 CEST
Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.