All Systems Operational

About This Site

Welcome to the heyPatient Service Status page.

For incident and service requests please use our service portal: https://heypatient.atlassian.net/servicedesk/customer/portals

Uptime over the past 90 days. View historical uptime.
heyPatient online services (PROD) Operational
90 days ago
99.85 % uptime
Today
Web Anmeldung Operational
90 days ago
100.0 % uptime
Today
eMail/SMS Service Operational
90 days ago
100.0 % uptime
Today
App (iOS) Operational
90 days ago
99.75 % uptime
Today
App (Android) Operational
90 days ago
99.52 % uptime
Today
FHIR - heyPatient API ? Operational
90 days ago
100.0 % uptime
Today
heyPortal - Management Portal Operational
90 days ago
100.0 % uptime
Today
SwissID Login Operational
90 days ago
99.68 % uptime
Today
heyPatient online services (Staging) Operational
90 days ago
99.98 % uptime
Today
heyPatient online services (TEST) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
SwissID: Geplante Wartungsarbeiten
Completed - The scheduled maintenance has been completed.
Jul 24, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 CEST
Scheduled - Lieber Partner

Um unsere Systemstabilität und Performance weiter zu verbessern, werden Wartungsarbeiten an der SwissSign-Infrastruktur durchgeführt.

Die Verfügbarkeit der Services ist während des Release in PROD gewährleistet, trotzdem können wir nicht ausschliessen, dass es zu kurzen Servicebeeinträchtigungen kommen kann.

Sie müssen auf Ihrer Seite keine Änderungen vornehmen. Es gibt auch keine relevanten Änderungen für Sie.

Details:

16.07.2024 am Nachmittag: Release auf Sandbox/PreProd (Sandbox/PreProd Umgebung)
23.07.2024 von 21:00 Uhr bis 24:00 Uhr: Release in die Produktion (PROD Umgebung)

Wir entschuldigen uns für allfällige Unannehmlichkeiten und danken für Ihre Kooperation sowie Ihr Verständnis.

Freundliche Grüsse

Ihr SwissSign-Team





Cher partenaire,

Pour améliorer encore la stabilité et la performance de nos systèmes, travaux de maintenance seront effectués sur l'infrastructure de SwissSign.

La disponibilité des services est garantie pendant le déploiement en PROD, mais nous ne pouvons pas exclure des perturbations de courte durée.

Vous n'avez pas besoin de faire des adaptations de votre côté. Il n'y a non plus de changements significatifs pour vous.

Détails :

16.07.2024 l'après-midi : Déploiement dans Sandbox/PreProd (environnement Sandbox/PreProd)
23.07.2024 de 21 :00 heures à 24 :00 heures : Déploiement en Production (environnement PROD)

Nous nous excusons pour les éventuels désagréments et vous remercions de votre coopération et de votre compréhension.

Avec nos meilleures salutations,

Votre équipe SwissSign




Dear partner,

In order to further improve our system stability and performance, maintenance work will be carried out on the SwissSign infrastructure.

The availability of the services is guaranteed during the Release in PROD, but we cannot exclude the possibility of short service disruptions.

You do not need to make any adjustments on your side. There are also no relevant changes for you.

Details:

16.07.2024 in the afternoon: Release in Sandbox/PreProd (Sandbox/PreProd environment)
23.07.2024 from 21:00h until 24:00h: Release in Production (PROD environment)

We apologize for any inconvenience this may cause and thank you for your cooperation and understanding.

Best regards,

Your SwissSign Team
Jul 17, 09:59 CEST
Jul 23, 2024
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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